Xolve runs on a multi-agent architecture where agents communicate, delegate, and orchestrate workflows autonomously. Each agent is context-aware-powered by an LLM that understands the issue, accesses your databases, identifies the right resolution script, and triggers the fix.
Business Process Document
Preprocessing
Structured Business Knowledge
Find Next Step and retrieve SOP
Existing applications and APIs
Multi-Agentic
Framework
Robust, scalable, and secure GenAI solution for complete helpdesk automation
A complete package with platform integration, customization, and ongoing support
Powered by Synapt Platform, delivering rapid value
Integrated with Ask and Search for Intelligent GPT and Business Analysis.
Custom build agents in 5 min with context on your proprietary data.
No hardcoded workflows—just instructions in plain English with proprietary data context
Rapid go-live. Just plug and play with your proprietary systems.
Set up all your organization’s departments with automation rules, escalations, and communication channels.
Monitor unassigned/open tickets, CSAT, SLA, and other KPIs
Integrates with Teams, Slack, Zoom, Cliq, Discord, and more
Build agents tailored to your workflows and proprietary datasets
Enterprise-grade guardrails for compliance and security
Simple UI for employees to raise tickets and interact with agents
Fragmented processes,
Multiple system connections
Limited access to clear and consistent information
The preprocessor picks up the business document and structures the data in a format the system understands. The multi agent comes into play with the Step Finder agent identifying actions, Reviewer ensuring accuracy and the API Handler executing the workflow. The Tech support team uses a simple UI to approve actions before execution.
98% Accuracy
3X Faster Resolution
Better Customer Experience
GenAI-based helpdesk automation leverages Generative AI to understand employee requests in natural language, automate workflows, resolve tickets instantly, and optimize internal support operations across departments like IT, HR, Finance, and Admin.
Unlike static ticketing tools, Xolve uses a multi-agent AI framework to auto-detect, auto-triage, route, resolve, and close tickets—all with full context from your proprietary data, with no manual scripting required.
Yes. Xolve integrates seamlessly with tools like Jira, Slack, Teams, Intune, JAMF, Confluence, and more. It's built for plug-and-play compatibility with your current infrastructure.
Xolve is built for all internal teams—IT, HR, Finance, Procurement, and Admin. It automates routine processes and empowers employees with self-service or instant resolution.
Xolve is enterprise-grade and fully compliant with global standards such as PII, GDPR, HIPAA, and SOC 2. It has security guardrails built-in and supports role-based access control (RBAC).
No. Xolve offers a no-code, conversational UI that lets teams create agents or workflows using plain English, without requiring any engineering effort or LLM training.
Xolve handles requests like password resets, software installation, vendor onboarding, leave balance queries, bill claims, system access requests, and more—across departments.
Xolve can be deployed in 6 weeks with your existing tech stack. Modular agents can be custom-built in minutes.
Enterprises have reported:
85% drop in email-based support time
45% ticket auto-resolution
92% reduction in triage load
3X productivity across support teams
Absolutely. Xolve’s modular framework and LLM context engine allow full customization per department, use case, and proprietary datasets—giving you a tailored automation engine.
Deliver measurable outcomes for your business with #PracticalAI. Let’s talk!
